The Customer Consultancy is a registered company under the laws of England and Wales. Company number 10305430. © 2019 The Customer Consultancy

understand customer sentiment

improve customer experience

We're a customer experience consultancy. We help organisations understand what's important to customers, drive change, and track sentiment over time.

Voice-of-the-Customer

We help organisations listen to their customers, and turn feedback in to tangible value

CONSULTANCY

Consultancy focused on maximising the retention, growth and advocacy of existing customers

COACHING & MENTORING

Coaching & Mentoring to realise your investment in great people  and develop the next generation of leaders

DUE DILIGENCE

Assess the health of a target account-base and clearly highlight risk and upside

TRAINING

Group and one2one training that embeds the skills and attitudes necessary to engage, win and grow existing customers